ICRS video resources
When Should You Hire a Public Insurance Adjuster?
The best time to hire a public adjuster is at the beginning of a property damage claim, especially a large or complex loss. Early representation helps prevent the damage, facts and next steps from being misunderstood or misdirected, and lets the insurance carrier know the policyholder is professionally represented.
The key takeaway: get guidance early
Starting with a licensed public adjuster gives you help documenting the damage, organizing the claim and communicating with the carrier from the outset. It can reduce confusion about what happened and what the claim includes. It also makes your professional representation clear to the carrier so the claim can receive the attention it deserves. If your claim is already underway, you can still seek help.
- 0:02 · When to bring in an adjusterThe question property owners frequently ask after a loss.
- 0:13 · Large or complex claimsWhy the timing of professional guidance matters.
- 0:27 · Supporting your claimThe importance of information documenting the policyholder’s position.
- 1:29 · Your next stepReach out to ICRS with questions about your property damage claim.
Guidance for large-loss property owners
ICRS focuses on large, complex property damage insurance claims, including claims that are underpaid or delayed. We help commercial and multifamily property owners, management companies, apartment owners, homeowner and condominium associations, religious organizations, and owners of historic buildings and high-value homes.
Whether your property suffered fire, hail, wind or water damage, start by understanding the resources available for your type of loss. Our condominium services focus on associations and their property managers.
Explore resources for your loss
Fire damage
Prepare for the documentation and questions involved in a fire claim.
Explore fire claim supportWater damage
Find practical resources for documenting water damage and understanding your claim.
Explore the Water Claim GuideMore claim resources
Browse ICRS guides and educational resources by loss type and situation.
Browse policyholder resourcesFor a broader introduction to our team and approach, watch the ICRS corporate video.
Have a large-loss property claim?
Tell us about your property, the damage and where your claim stands.
Request a claim reviewThis video provides general educational information. Policy terms, facts and applicable state requirements vary; it does not promise coverage or a particular settlement.
