San Antonio • San Marcos • New Braunfels • Texas

Licensed public adjusters for large property damage claims in San Antonio

When a fire or storm damages your building, the insurance claim can become a project of its own. ICRS helps property owners and managers document the loss and pursue a fair settlement.

Commercial buildings. Apartment complexes. Churches. Associations. High-value homes.

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Based in Lakeway, Texas • Serving policyholders in San Antonio

A major loss needs a clear claim strategy

For San Antonio and the San Marcos–New Braunfels corridor, our focus is substantial property losses affecting commercial buildings, apartments, religious properties, associations and high-value homes. Roof, exterior and interior damage need to be documented as connected parts of the property claim.

When several buildings or roof sections are involved, keep inspection notes and estimates tied to a location. That helps owners and managers compare repair scope without losing track of individual structures or previously completed work.

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Support for the property you own or manage

Commercial and multifamily

Apartment complexes, offices, retail centers and industrial properties with building damage and potential operational disruption.

Churches and associations

Religious organizations, HOA and condominium associations, schools and historical buildings with complex repair needs.

High-value homes

Significant damage involving custom construction, specialized finishes and a repair scope that needs careful documentation.

Fire damage deserves a closer look

A fire claim can involve more than visibly burned materials. Smoke, soot, water used during firefighting and disruption to the property’s use may also need evaluation.

Gather the policy, claim correspondence, available photographs and repair estimates for your review. Coverage and the appropriate next steps depend on the policy and circumstances.

Explore the Free Fire Claim Guide

Firefighters responding to a building fire

Property damage claims in San Antonio

For San Antonio properties and the New Braunfels corridor, connect roof and exterior observations with interior damage using consistent building and room labels. The loss categories below identify records that can help clarify the repair scope.

Fire, smoke and soot

Document affected rooms, contents and systems, including firefighting water and questions requiring qualified inspection. Fire and smoke claim support.

Hail damage

Preserve dated roof and exterior photographs, roof-system details, maintenance records and inspection findings. Match each proposed repair to an identified building or roof section. Hail claim support.

Wind and tornado damage

Document roof coverings, openings, exterior systems and related interior damage; keep observations tied to the loss date. Wind claim support · Tornado claims.

Water damage and burst pipes

For a plumbing leak or pipe burst, connect the reported source to affected rooms, wall cavities, ceilings and finishes. Keep moisture records, emergency invoices and repair proposals organized by building. Water and burst-pipe claim support.

Freeze and winter damage

Retain available weather, heating, occupancy and plumbing records together with the damaged-component evidence. Review resulting water damage separately from the failed pipe or equipment. Winter-storm resources · Freeze and water claims.

Flood and rising water

Document the water source, entry points, water lines, affected building areas and cleanup records. Review the applicable flood policy separately; property coverage must be checked against its terms. Flood claim support.

Lightning and electrical damage

Preserve incident records, equipment details, diagnostic findings and repair proposals. Qualified inspection can help distinguish direct damage from unrelated wear or failure. Lightning claim support.

Related business interruption

Keep income, expense, tenant, shutdown and restoration-timeline records separate from building estimates. Business interruption is a potential consequence of a loss, not a separate cause of physical damage. Business-interruption claim documentation.

Coverage and recovery depend on the policy, exclusions, deductibles and documented facts. ICRS exclusively represents policyholders. Full representation is for qualifying claims of $250,000+ after deductible. For claims under $250,000, Claim Navigator provides paid strategic guidance, with the option for full representation when appropriate. Request a claim review.

Document the damage. Understand the claim.

Hail damage inspection on roof shingles marked with chalk outlines, indicating areas of impact for insurance claims. — Roof and shingle inspections

Hailstones on a damaged asphalt roof, illustrating the impact of hail damage relevant to insurance claims for commercial and multifamily properties. — Hail and storm damage

Tornado damage scene with debris, fallen trees, and an American flag, illustrating the aftermath of tornado destruction relevant to tornado property damage insurance claims. — Wind and tornado damage

Separate each building and roof section

Prepare a property schedule showing the affected buildings, roof areas, access contacts and available inspection reports. Keep prior maintenance and replacement records with the claim file so the documented condition and proposed repairs can be reviewed together.

San Antonio, Boerne, Schertz and Cibolo claim help

Share the exact property address and loss details for a San Antonio, Boerne, Schertz or Cibolo claim. ICRS represents policyholders and can review whether a commercial, multifamily, church, association or substantial home loss is a fit for representation. For the neighboring corridor, see our New Braunfels claim resources.

Connect roof, interior and operational records

Use the same building and room labels in inspection notes, photographs and estimates. Keep maintenance history, prior repairs and the loss timeline together. Where a custom or historical building is involved, preserve plans and finish specifications and identify repair questions that require a qualified professional. Track business-income records separately from the building estimate.

Explore hail claim support, fire claim support and our commercial services, or request a San Antonio-area claim review.