When a fire or storm damages your building, the insurance claim can become a project of its own. ICRS helps property owners and managers document the loss and pursue a fair settlement.
Commercial buildings. Apartment complexes. Churches. Associations. Custom homes.
Request a Claim ReviewBased in Lakeway, Texas • Serving policyholders in San Antonio
For San Antonio and the San Marcos–New Braunfels corridor, our focus is substantial property losses affecting commercial buildings, apartments, religious properties, associations and custom homes. Roof, exterior and interior damage need to be documented as connected parts of the property claim.
When several buildings or roof sections are involved, keep inspection notes and estimates tied to a location. That helps owners and managers compare repair scope without losing track of individual structures or previously completed work.
Understand what a public adjuster does →Meet ICRS and learn about our work with property insurance claims.
Apartment complexes, offices, retail centers and industrial properties with building damage and potential operational disruption.
Religious organizations, HOA and condominium associations, schools and historical buildings with complex repair needs.
Significant damage involving custom construction, specialized finishes and a repair scope that needs careful documentation.
A fire claim can involve more than visibly burned materials. Smoke, soot, water used during firefighting and disruption to the property’s use may also need evaluation.
Gather the policy, claim correspondence, available photographs and repair estimates for your review. Coverage and the appropriate next steps depend on the policy and circumstances.
Explore the Free Fire Claim Guide
Explore claim support for hail damage, wind damage and water losses.
Explore the Water Claim Guide →
Prepare a property schedule showing the affected buildings, roof areas, access contacts and available inspection reports. Keep prior maintenance and replacement records with the claim file so the documented condition and proposed repairs can be reviewed together.
Select the property’s location to explore regional claim resources.
Ready to discuss your loss? Request a claim review through our intake page.
Request a Claim ReviewLearn who represents you and what to expect from the role.
Read the explanation →Explore the claim process and questions to consider along the way.
Explore the resource →Find additional articles and resources for property owners and managers.
Browse ICRS articles →ICRS is based in Lakeway, Texas and serves property owners in San Antonio. This page describes a service area, not a separate San Antonio office.
Yes. Share your policy, available estimates and insurer correspondence so the team can review the situation and discuss whether ICRS is a fit.
Our condominium focus is association-level property claims, rather than individual unit-owner claims.
Tell us where the property is, what happened and where the claim stands.
Request a Claim ReviewAccess the free ICRS guide to preparing and documenting a commercial property insurance claim.
Looking for help with a specific loss? Explore the free Fire Claim Guide or Water Claim Guide.
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