
Physical damage
Building and unit damage
Document roofs, exteriors, interiors, smoke, water and hidden damage across every affected structure.
Explore Building and unit damage →
Fire, hail, wind and water losses can affect multiple buildings, residents, operations and income at once. ICRS represents insured owners and associations through the claim process.
Large apartment claims demand organized inspections, unit-by-unit records, repair estimates, contractor input and communication with the carrier. Early decisions can affect later proof and timing.

Document roofs, exteriors, interiors, smoke, water and hidden damage across every affected structure.
Explore Building and unit damage →Connect lost rent and other covered income impacts to the property loss and policy terms.
Explore Business interruption →
Coordinate a consistent claim record across decision makers, residents, vendors and lenders.
Explore Owners, boards and managers →Review the reported outcome, actual property photographs and case context for the 44-unit apartment fire. Past results do not predict another claim.

ICRS reports a $4 million-plus recovery after documenting the complete loss scope.
Explore 44-unit apartment fire →
Explore fire-specific documentation and scope questions for apartment properties.
Explore Apartment fire claims →Once safety and emergency protection needs are addressed, early guidance can help organize evidence and avoid gaps. Notify the insurer and follow the policy’s duties and deadlines.
Business income or rental loss coverage may apply depending on the policy and cause of loss. Financial records and the restoration timeline matter.
No. ICRS public adjusters represent policyholders, subject to applicable licensing and engagement terms.
Tell ICRS what happened and where the claim stands.
Insurance Claim Recovery Support, LLC · Lakeway, Texas · Texas public adjuster agency license #1670060 · Agency NPN #16144334.

FREE ICRS COMMERCIAL CLAIM RESOURCES
Seven practical PDF guides for commercial and multifamily property owners: the full Resource Kit, the First 72 Hours field guide, four companion checklists, and the 52-jurisdiction source index.


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Access the free ICRS guide to preparing and documenting a commercial property insurance claim.
Looking for help with a specific loss? Explore the free Fire Claim Guide or Water Claim Guide.
ICRS assists owners and managers of apartment complexes, multifamily properties and townhomes with storm or fire property damage claims. Our public adjusters help organize damage documentation and communicate the claim to the insurer. For older buildings, keep maintenance records, pre-loss photographs, building plans and qualified inspection reports together, including available information about firewalls and prior repairs. Organize photographs, estimates and correspondence by building, unit and date. Share the affected properties and current claim status with ICRS to discuss the scope of assistance. Claim outcomes depend on the facts, policy and available evidence. Any engagement and fees are governed by the applicable written agreement.