Texas property owners and managers • Based in Lakeway

Licensed public adjusters for large property damage claims in Texas

When a fire or storm damages your building, the insurance claim can become a project of its own. ICRS helps property owners and managers document the loss and pursue a fair settlement.

Commercial buildings. Apartment complexes. Churches. Associations. Custom homes.

Request a Claim Review

Based in Lakeway, Texas • Serving policyholders in Texas

A major loss needs a clear claim strategy

A large property loss needs more than a generic repair estimate. ICRS helps Texas property owners and managers organize damage evidence, repair scope and insurer communications for substantial fire, hail, wind and other complex property insurance claims.

Our focus includes commercial buildings, apartment complexes, churches, historical properties, schools, industrial and retail buildings, associations and custom homes. Share the property location, type of damage and claim status so our team can discuss whether the assignment is a fit.

Understand what a public adjuster does →

Meet ICRS and learn about our work with property insurance claims.

Explore Texas property-claim resources

Explore regional resources for Texas property insurance claims. Each page brings together claim guidance, relevant resources and a way to request a review.

Support for the property you own or manage

Commercial and multifamily

Apartment complexes, offices, retail centers and industrial properties with building damage and potential operational disruption.

Churches and associations

Religious organizations, HOA and condominium associations, schools and historical buildings with complex repair needs.

Custom homes

Significant damage involving custom construction, specialized finishes and a repair scope that needs careful documentation.

Fire damage deserves a closer look

A fire claim can involve more than visibly burned materials. Smoke, soot, water used during firefighting and disruption to the property’s use may also need evaluation.

Gather the policy, claim correspondence, available photographs and repair estimates for your review. Coverage and the appropriate next steps depend on the policy and circumstances.

Explore the Free Fire Claim Guide
Firefighters responding to a building fire

Other large property losses

Explore claim support for hail damage, wind damage and water losses.

Explore the Water Claim Guide →

Commercial flat-roof hail claims

We welcome large hail-damage claims involving commercial buildings with flat or low-slope roofs, including retail centers, offices, warehouses, industrial properties and apartment complexes.

Scott and Misty are licensed public adjusters and HAAG Certified Commercial Roof Inspectors. We bring these distinct qualifications to reviewing roof-damage documentation and the property insurance claim.

For a claim review, share available roof inspection reports, dated photographs, repair estimates, maintenance records and the insurer’s assessment.

Explore hail-damage claim support →

A statewide view with a clear home base

ICRS is based in Lakeway. The regional pages below describe service areas, not additional offices or guaranteed response times. For a large loss elsewhere in Texas, request a claim review with the property location and available documentation.

Where is the damaged property?

Select the property’s location to explore regional claim resources.

Ready to discuss your loss? Request a claim review through our intake page.

Request a Claim Review

Resources before your next decision

Questions from property owners

Where is ICRS based?

ICRS is based in Lakeway, Texas. Contact our team with the damaged property’s location and claim circumstances to discuss whether the assignment is a fit.

Can I request a review of an underpaid or delayed claim?

Yes. Share your policy, available estimates and insurer correspondence so the team can review the situation and discuss whether ICRS is a fit.

Do you handle individual condominium owner claims?

Our condominium focus is association-level property claims, rather than individual unit-owner claims.

Let’s discuss your property loss

Tell us where the property is, what happened and where the claim stands.

Request a Claim Review

7 Ways Commercial Building Owners Maximize Insurance Claims

Access the free ICRS guide to preparing and documenting a commercial property insurance claim.

Open the free guide (PDF)

Looking for help with a specific loss? Explore the free Fire Claim Guide or Water Claim Guide.

Request help with your property insurance claim.

ICRS MARKETING IMAGES 2024 08 14 11 15 45

Subscribe to Our Newsletter

Join our mailing list to get the latest updates, news and special offers delivered directly to your inbox.