Commercial and multifamily
Apartment complexes, offices, retail centers and industrial properties with building damage and potential operational disruption.
When a fire or storm damages your building, the insurance claim can become a project of its own. ICRS helps property owners and managers document the loss and pursue a fair settlement.
Commercial buildings. Apartment complexes. Churches. Associations. Custom homes.
Request a Claim ReviewBased in Lakeway, Texas • Serving policyholders in Houston and Katy
Large losses in Houston and Katy may raise separate questions about wind, water intrusion, flooding, equipment and interrupted operations. Our licensed public insurance adjusters help property owners and managers organize the facts and documentation for the applicable property claim.
Keep the timing, location and observed source of damage clear. Different policies, causes of loss and deductibles may need separate review; the appearance of water damage alone does not establish coverage.
Understand what a public adjuster does →Meet ICRS and learn about our work with property insurance claims.
Apartment complexes, offices, retail centers and industrial properties with building damage and potential operational disruption.
Religious organizations, HOA and condominium associations, schools and historical buildings with complex repair needs.
Significant damage involving custom construction, specialized finishes and a repair scope that needs careful documentation.
A fire claim can involve more than visibly burned materials. Smoke, soot, water used during firefighting and disruption to the property’s use may also need evaluation.
Gather the policy, claim correspondence, available photographs and repair estimates for your review. Coverage and the appropriate next steps depend on the policy and circumstances.
Explore the Free Fire Claim Guide
Explore claim support for hail damage, wind damage and water losses.
Explore the Water Claim Guide →


For commercial buildings and apartment complexes, preserve roof and exterior inspections, interior damage photographs, mitigation records and a timeline of the loss. Track shutdowns, affected spaces and supporting financial records separately so any business-interruption questions can be evaluated under the policy.
Select the property’s location to explore regional claim resources.
Ready to discuss your loss? Request a claim review through our intake page.
Request a Claim ReviewLearn who represents you and what to expect from the role.
Read the explanation →Explore the claim process and questions to consider along the way.
Explore the resource →Find additional articles and resources for property owners and managers.
Browse ICRS articles →ICRS is based in Lakeway, Texas and serves property owners in Houston and Katy. This page describes a service area, not a separate Houston and Katy office.
Yes. Share your policy, available estimates and insurer correspondence so the team can review the situation and discuss whether ICRS is a fit.
Our condominium focus is association-level property claims, rather than individual unit-owner claims.
Tell us where the property is, what happened and where the claim stands.
Request a Claim Review