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ICRS Insurance Claim Recovery Support logo
Claim Help
Claim Help
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ICRS Insurance Claim Recovery Support logo
Austin metropolitan area • Texas

Licensed public adjusters for large property damage claims in Austin

When a fire or storm damages your building, the insurance claim can become a project of its own. ICRS helps property owners and managers document the loss and pursue a fair settlement.

Commercial properties · Apartments · Condominium & homeowner associations · Schools · Churches · High-value custom homes.

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Based in Lakeway, Texas • Serving policyholders in Austin

A major loss needs a clear claim strategy

A large property loss in Austin can involve occupied apartments, commercial tenants, association responsibilities or custom construction. Our licensed public insurance adjusters help owners and managers organize the damage, repair scope and insurer correspondence around the property involved.

Start with a building-by-building record: roof and exterior observations, affected interiors, emergency work and available estimates. For income-producing property, preserve records of disrupted operations separately from the physical repair documentation.

Understand what a public adjuster does →

Meet ICRS and learn about our work with property insurance claims.

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Support for the property you own or manage

Commercial and multifamily

Apartment complexes, offices, retail centers and industrial properties with building damage and potential operational disruption.

Churches and associations

Religious organizations, HOA and condominium associations, schools and historical buildings with complex repair needs.

Custom homes

Significant damage involving custom construction, specialized finishes and a repair scope that needs careful documentation.

Fire damage deserves a closer look

A fire claim can involve more than visibly burned materials. Smoke, soot, water used during firefighting and disruption to the property’s use may also need evaluation.

Gather the policy, claim correspondence, available photographs and repair estimates for your review. Coverage and the appropriate next steps depend on the policy and circumstances.

Explore the Free Fire Claim Guide
Firefighters responding to a building fire

Other large property losses

Explore claim support for hail damage, wind damage and water losses.

Explore the Water Claim Guide →

Document the damage. Understand the claim.

Hail damage inspection on roof shingles marked with chalk outlines, indicating areas of impact for insurance claims.
Roof and shingle inspections
Hailstones on a damaged asphalt roof, illustrating the impact of hail damage relevant to insurance claims for commercial and multifamily properties.
Hail and storm damage
Tornado damage scene with debris, fallen trees, and an American flag, illustrating the aftermath of tornado destruction relevant to tornado property damage insurance claims.
Wind and tornado damage

One claim record for owners, managers and vendors

For apartment and commercial properties, identify the person authorized to coordinate the claim and the people holding inspection reports, photographs, invoices and correspondence. A shared document index makes it easier to see what has been provided and what is still missing.

Austin-area commercial and large-loss claim support

ICRS represents owners of commercial properties, apartments, condominium and homeowner associations, schools, churches and high-value custom homes. For a substantial Austin-area loss, keep building repairs, common-area responsibilities and interruption records clearly identified.

Explore our Cedar Park and Leander resources. Use the large-loss documentation checklist, review our commercial claim services, or request an Austin property claim review.

Where is the damaged property?

Select the property’s location to explore regional claim resources.

Ready to discuss your loss? Request a claim review through our intake page.

Request a Claim Review

Review selected ICRS claim results

Review a published ICRS portfolio example: a church hail claim involving roof and interior damage. This example from the ICRS portfolio shows why documenting the full damage scope matters. Explore ICRS claim results →

Every claim depends on its policy, facts and documentation. Past results do not guarantee a similar outcome.

Resources before your next decision

Questions from property owners

Do you have an office in Austin?

ICRS is based in Lakeway, Texas and serves property owners in Austin. This page describes a service area, not a separate Austin office.

Can I request a review of an underpaid or delayed claim?

Yes. Share your policy, available estimates and insurer correspondence so the team can review the situation and discuss whether ICRS is a fit.

Do you handle individual condominium owner claims?

Our condominium focus is association-level property claims, rather than individual unit-owner claims.

Let’s discuss your property loss

Tell us where the property is, what happened and where the claim stands.

Request a Claim Review

7 Ways Commercial Building Owners Maximize Insurance Claims

Access the free ICRS guide to preparing and documenting a commercial property insurance claim.

Open the free guide (PDF)

Looking for help with a specific loss? Explore the free Fire Claim Guide or Water Claim Guide.

Request help with your property insurance claim.

ICRS logo with text "We Settle Big Claims" and details about commercial and multifamily public insurance adjusting, highlighting over $250 million in settlements, emphasizing "No Recovery, No Fee," against a dramatic stormy background.

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