Insurance Claim Recovery Support, LLC | Licensed in multiple states | Policyholders onlyQuestions about a large property claim? Contact ICRS ↗
Claim education · Guides · Articles

Policyholder Claim Resources

Find practical information for fire, hail, wind, water and large commercial or multifamily property claims. Start with a guide, browse a topic or search the library.

Request a Claim ReviewExplore This Page
Free claim guides

Get oriented after a loss.

These guides help policyholders identify useful records, questions and next steps. They do not replace a review of the actual policy and claim facts.

Burning building engulfed in flames, illustrating fire damage, relevant to fire insurance claim process guidance.
Download guide

Fire Claim Guide

A practical starting point for building, smoke, water, contents and interruption questions after a fire.

Explore Fire Claim Guide →
Explore by question

Find the answer you need.

What is a public adjuster?Role, representation and claim supportWhen should I hire one?Timing and signs a claim needs helpHow do fees work?Representation and advisory optionsFrequently asked questionsCommon property claim issuesInsurance claim glossaryPlain-language definitionsSearch claim resourcesLook across the full ICRS library
Current insights

Articles and case results.

Go deeper on commercial property, multifamily claims, storm damage and the documentation behind reported outcomes.

Latest news and articlesClaim resultsLoss typesProperty types

Have a complex property claim to discuss?

Tell ICRS what happened and where the claim stands.

Request a Claim Review

Insurance Claim Recovery Support, LLC

Policyholder representation for complex property insurance claims.

Where we work

Licensed Service Areas

Explore Service Areas →

TexasAustin · Lakeway · Dallas–Fort Worth · Houston · San Antonio · San Marcos · New Braunfels · San Angelo · Waco · The Woodlands · Katy · Sugar Land · Amarillo · Lubbock · Fredericksburg

ColoradoDenver · Colorado Springs

FloridaOrlando · Tampa · Miami · Fort Lauderdale · Fort Myers · Sarasota

GeorgiaAtlanta

IndianaIndianapolis

KansasWichita · Kansas City

KentuckyLouisville

MarylandBaltimore

NebraskaOmaha

NevadaLas Vegas · Reno

North CarolinaCharlotte · Raleigh

OhioColumbus · Cincinnati

OklahomaOklahoma City · Tulsa

PennsylvaniaPhiladelphia · Pittsburgh

South CarolinaCharleston

UtahSalt Lake City · Provo

Cities served by ICRS. Availability and applicable licenses vary by claim; license details follow.

© 2026 Insurance Claim Recovery Support LLC. All rights reserved.

ICRS exclusively represents policyholders. Website content is general information, not legal advice. Contacting ICRS does not establish representation; a written agreement is required. Services and fees are subject to the written agreement and applicable law. Coverage, recovery and claim outcomes depend on the policy and facts; prior results do not guarantee future outcomes.

Privacy Policy · Terms of Use

Public Adjuster Licenses

Insurance Claim Recovery Support, LLC · Lakeway, Texas · Texas public adjuster agency license #1670060 · Agency NPN #16144334.

Scott Friedson — Individual Licenses

  • Texas #1632488
  • Colorado #411678
  • Florida #W797805
  • Georgia #2874635
  • Indiana #3891955
  • Kansas #15827727
  • Kentucky #1014264
  • Maryland #2106190
  • Nebraska #15827727
  • Nevada #3508775
  • North Carolina #15827727
  • Ohio #1289475
  • Oklahoma #100118599
  • Pennsylvania #1043874
  • South Carolina #893766
  • Utah #915234
NPN #15827727Haag Certified Commercial Roof Inspector #201408103IICRC Certified Water Restoration Technician (WRT) #229373

Misty Friedson — Individual Licenses

  • Texas #2647568
  • Florida #W798577
  • Kentucky #1267289
  • North Carolina #19846653
  • Nebraska #19846653
  • Ohio #1416569
  • Oklahoma #3001820951
  • South Carolina #19846653
  • Utah #915489
NPN #19846653Haag Certified Commercial Roof Inspector #202111207

Insurance Claim Recovery Support, LLC — Agency Licenses

  • Texas public adjuster agency license #1670060
  • Colorado #4472448
  • Florida #W927993
  • Nebraska #3003284270
  • Ohio #1416560
  • Utah #959121
Agency NPN #16144334
FREE POLICYHOLDER RIGHTS SPECIAL REPORT
Commercial fire damage documented by ICRSHail damage to commercial roof documented by ICRSDamaged apartment complex with burned roof, debris scattered around, and two large dumpsters for construction waste, illustrating the aftermath of a fire incident related to property damage insurance claims.

Protect Your Rights.Strengthen Your Claim.

Your property. Your investment. Your recovery. Get a practical guide to documenting damage, understanding your claim and asking better questions after a fire, storm or other major loss.

Enter your first name and email. No account or password required.

Insurance Claim Recovery Support represents policyholders, never insurance companies. Requesting this report does not create an adjuster-client relationship or guarantee coverage or recovery.

7 Ways Commercial Building Owners Maximize Insurance Claims

Enter your email to receive this free ICRS guide, practical claim checklists, and ongoing ICRS educational emails, typically weekly. You can unsubscribe at any time.

Get the Free Guide

Looking for help with a specific loss? Explore the free Fire Claim Guide or Water Claim Guide.

Request a Free Large-Loss Claim Review ($250,000+ after deductible).

Request a Claim Review