Licensed public adjusters · Policyholders only

When a major property loss happens, your claim needs a plan.

Insurance Claim Recovery Support, LLC documents, presents, negotiates, and settles complex property damage insurance claims for policyholders across multiple states.

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$250M+Property claim recoveries reported by ICRS

500+Claims represented

20+Years of experience

~90%Reported as resolved without unnecessary litigation or appraisal

Our role

We represent the policyholder.

After a fire or storm, owners and managers may be protecting people, stabilizing the property, coordinating vendors, and keeping operations running. The insurance claim adds another demanding job.

ICRS helps identify and document the damage, develop a supportable claim scope, present the evidence, and negotiate with the insurer. We represent policyholders, not insurance companies.

Commercial buildings, schools, medical facilities, manufacturing, retail, and religious organizations
Apartment and condominium communities, HOAs, and property managers
Significant losses at high-value and custom homes

What is a public adjuster? →

The claim process

Clear support for a complex claim.

Each loss is different. Our work follows the evidence, the property, the policy, and the stage of the claim.

01 · REVIEW

Understand the loss

Review the property, policy, damage, claim status, and immediate questions.

02 · DOCUMENT

Develop the claim

Gather records, build a detailed scope, and organize support for the reported damage.

03 · ADVOCATE

Pursue resolution

Present the claim and negotiate toward a fair, supportable settlement.

Where we focus

Large commercial and multifamily losses.

Fire and storm claims can involve multiple structures, interrupted operations, resident needs, and extensive repair scopes.

PROPERTY TYPES

Commercial property

Office, retail, school, medical, industrial, religious, and storage properties.

Explore commercial claims →

PROPERTY TYPES

Multifamily communities

Apartments, condominiums, HOAs, and properties with multiple affected buildings or units.

Explore multifamily claims →

LOSS TYPES

Fire damage claims: commercial and apartment fires

Structural, smoke, water, and potential business interruption impacts need a coordinated claim record.

Explore commercial fire claims →

LOSS TYPES

Hail, wind, and other storms

Roof, exterior, interior, and related damage may need careful inspection and documentation.

Explore loss types →

Coverage, deadlines, and claim outcomes depend on the policy, facts, and applicable law.

ICRS company overview

See our approach in action.

The corporate video introduces how ICRS approaches documentation, claim strategy, and policyholder advocacy.

Watch on YouTube ↗

Meet ICRS

Experienced, accountable advocates.

Scott and Misty Friedson are licensed public adjusters and Haag Certified Commercial Roof Inspectors. Their individual license and certification numbers appear below.