When a large building or several structures are damaged, scattered photographs and estimates can make the claim harder to evaluate. Insurance Claim Recovery Support, LLC (ICRS) represents policyholders and helps document, present, negotiate, and settle complex property insurance claims.
Serving apartment complexes, commercial roofs, schools, churches, and industrial facilities.
Request a Claim ReviewBased in Lakeway, Texas · Serving policyholders in Lubbock
After a major loss, property owners and managers must protect people and the building while keeping records, coordinating vendors, and responding to the insurer. Starting with a clear record can reduce confusion about what was damaged and what the claim includes.
ICRS is a licensed Texas public adjuster agency. We represent policyholders, not insurance companies. We review the facts, help develop a supportable scope, and pursue a fair resolution through the claim process.
What is a public adjuster? →For each affected building, record the roof type, observed damage, inspection date, interior conditions, and available maintenance records. Keep photographs and estimates tied to the same building names so the claimed scope can be reviewed coherently.
See how ICRS works →Offices, retail, hospitality, industrial, religious, school, and other commercial properties with complex repair scopes.
Commercial claim support →Apartment communities, condominium properties, HOAs, and multiple-building claims requiring organized evidence.
Multifamily claim support →Significant losses involving custom construction, specialty materials, or extensive damage.
Explore property types →Hail and wind can damage roof and exterior systems; fire and water losses can add interior and operational impacts. ICRS helps present the documented claim.
Fire claims can include smoke, soot, firefighting water, and interruption to the property’s use. Storm claims may require careful review of roof, exterior, and interior damage. Coverage depends on the policy and the facts of the loss.
Fire damage claims · Hail claims · Wind claims · Water claims
Explore the Free Fire Claim Guide
The best time to involve a public adjuster is often early, before the claim scope becomes confused or incomplete.
Review selected ICRS claim results and examples of documented fire, hail, and commercial property losses. Each result depends on its own policy, facts, and supporting evidence.
Explore documented claim results →
Watch the ICRS corporate video →
Past results do not guarantee the outcome or timing of another claim.
For a school, church, warehouse, or apartment community, a roof claim can involve several roof types and building uses. Document each roof separately, along with flashing, rooftop equipment, ceilings, and any interior water damage. Keep inspection dates and photographs tied to a labeled roof plan where possible.
Emergency work and permanent repair proposals serve different purposes. Preserve both, along with the insurer’s estimate and any engineering or contractor observations, so the claim scope can be reviewed on a common set of facts. For another West Texas service area, visit the Amarillo claim page.
ICRS is based in Lakeway, Texas and serves policyholders in Lubbock. This page describes a service area, not a separate local office.
Yes. Share available estimates, insurer correspondence, and the current claim status. ICRS can discuss whether its services fit the loss and stage of the claim.
No. ICRS represents policyholders in property damage insurance claims.
Tell us what happened, where the damaged property is, and where the claim stands.
Request a Claim ReviewOr call 512-904-9900. Insurance Claim Recovery Support, LLC · Texas public adjuster agency license #1670060 · NPN #16144334.
Access the free ICRS guide to preparing and documenting a commercial property insurance claim.
Looking for help with a specific loss? Explore the free Fire Claim Guide or Water Claim Guide.
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