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Claim Help
Claim Help
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ICRS Insurance Claim Recovery Support logo
Call 512-904-9900
Dallas–Fort Worth • Waxahachie • Texas

Licensed public adjusters for large property damage claims in Dallas–Fort Worth

When a fire or storm damages your building, the insurance claim can become a project of its own. ICRS helps property owners and managers document the loss and pursue a fair settlement.

Commercial buildings. Apartment complexes. Churches. Associations. High-value homes.

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Based in Lakeway, Texas • Serving policyholders in Dallas–Fort Worth

A major loss needs a clear claim strategy

For Dallas–Fort Worth and Waxahachie property owners, a large hail or wind claim can span multiple roofs, buildings and vendors. Our licensed public insurance adjusters help organize the loss documentation and compare the claimed repair scope with the property’s actual conditions.

We focus on substantial commercial, multifamily, association and custom-home losses, including underpaid or delayed claims. Photographs and estimates are most useful when each item can be traced to the affected building or roof section.

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Meet ICRS and learn about our work with property insurance claims.

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Support for the property you own or manage

Commercial and multifamily

Apartment complexes, offices, retail centers and industrial properties with building damage and potential operational disruption.

Churches and associations

Religious organizations, HOA and condominium associations, schools and historical buildings with complex repair needs.

High-value homes

Significant damage involving custom construction, specialized finishes and a repair scope that needs careful documentation.

Fire damage deserves a closer look

A fire claim can involve more than visibly burned materials. Smoke, soot, water used during firefighting and disruption to the property’s use may also need evaluation.

Gather the policy, claim correspondence, available photographs and repair estimates for your review. Coverage and the appropriate next steps depend on the policy and circumstances.

Explore the Free Fire Claim Guide
Firefighters responding to a building fire

Property damage claims in Dallas–Fort Worth

A Dallas–Fort Worth portfolio claim may involve several roofs, locations, tenants and policy schedules. Keep each building’s damage, deductible, estimate versions and operating records identifiable throughout the review.

Fire, smoke and soot

Document affected rooms, contents and systems, including firefighting water and questions requiring qualified inspection. Fire and smoke claim support.

Hail damage

Preserve dated roof and exterior photographs, roof-system details, maintenance records and inspection findings. Match each proposed repair to an identified building or roof section. Hail claim support.

Wind and tornado damage

Document roof coverings, openings, exterior systems and related interior damage; keep observations tied to the loss date. Wind claim support · Tornado claims.

Water damage and burst pipes

For a pipe burst in a multistory or multi-building property, identify the source location and each affected floor or unit. Retain moisture maps, mitigation logs and repair estimates without combining unrelated loss dates. Water and burst-pipe claim support.

Freeze and winter damage

Retain available weather, heating, occupancy and plumbing records together with the damaged-component evidence. Review resulting water damage separately from the failed pipe or equipment. Winter-storm resources · Freeze and water claims.

Flood and rising water

Document the water source, entry points, water lines, affected building areas and cleanup records. Review the applicable flood policy separately; property coverage must be checked against its terms. Flood claim support.

Lightning and electrical damage

Preserve incident records, equipment details, diagnostic findings and repair proposals. Qualified inspection can help distinguish direct damage from unrelated wear or failure. Lightning claim support.

Related business interruption

Keep income, expense, tenant, shutdown and restoration-timeline records separate from building estimates. Business interruption is a potential consequence of a loss, not a separate cause of physical damage. Business-interruption claim documentation.

Coverage and recovery depend on the policy, exclusions, deductibles and documented facts. ICRS exclusively represents policyholders. Full representation is for qualifying claims of $250,000+ after deductible. For claims under $250,000, Claim Navigator provides paid strategic guidance, with the option for full representation when appropriate. Request a claim review.

Document the damage. Understand the claim.

Hail damage inspection on roof shingles marked with chalk outlines, indicating areas of impact for insurance claims.
Roof and shingle inspections
Hailstones on a damaged asphalt roof, illustrating the impact of hail damage relevant to insurance claims for commercial and multifamily properties.
Hail and storm damage
Tornado damage scene with debris, fallen trees, and an American flag, illustrating the aftermath of tornado destruction relevant to tornado property damage insurance claims.
Wind and tornado damage

Compare estimates without losing the scope

Save each insurer and contractor estimate with its date and version. Match disputed items to photographs, measurements and inspection findings. A scope comparison should distinguish quantities, repair methods and omitted areas rather than rely only on the difference between total prices.

For a property in West Texas, see our Lubbock public adjusting resources.

Claim help across Dallas–Fort Worth

Owners in Dallas, Fort Worth, Plano, Frisco, Irving, Richardson, McKinney, Arlington and Waxahachie can request a review through this regional page. Include the damaged property’s address, building use and current claim status so ICRS can confirm the assignment is a fit.

One property schedule for a multi-building loss

For a shopping center, apartment community or portfolio, identify each structure and roof section before comparing estimates. Match photographs, inspection findings and proposed repairs to that schedule. Separate owner-owned building components from tenant improvements, equipment and operating expenses; responsibility and coverage depend on the relevant documents.

Review our commercial public adjusting services and large-loss documentation checklist, or request a Dallas–Fort Worth claim review.

Where is the damaged property?

Select the property’s location to explore regional claim resources.

Ready to discuss your loss? Request a claim review through our intake page.

Request a Claim Review

Review selected ICRS claim results

See examples of how documented property claims developed after additional scope, evidence and negotiation. Explore ICRS claim results →

Every claim depends on its policy, facts and documentation. Past results do not guarantee a similar outcome.

Resources before your next decision

Questions from property owners

Do you have an office in Dallas–Fort Worth?

ICRS is based in Lakeway, Texas and serves property owners in Dallas–Fort Worth. This page describes a service area, not a separate Dallas–Fort Worth office.

Can I request a review of an underpaid or delayed claim?

Yes. Share your policy, available estimates and insurer correspondence so the team can review the situation and discuss whether ICRS is a fit.

Do you handle individual condominium owner claims?

Our condominium focus is association-level property claims, rather than individual unit-owner claims.

Let’s discuss your property loss

Tell us where the property is, what happened and where the claim stands.

Request a Claim Review
ICRS logo with text "We Settle Big Claims" and details about commercial and multifamily public insurance adjusting, highlighting over $250 million in settlements, emphasizing "No Recovery, No Fee," against a dramatic stormy background.

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Looking for help with a specific loss? Explore the free Fire Claim Guide or Water Claim Guide.

Request a Free Large-Loss Claim Review ($250,000+ after deductible).

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