A significant loss across an office campus, apartment community, or association property can affect multiple buildings and stakeholders at once. Insurance Claim Recovery Support, LLC (ICRS) represents policyholders and helps document, present, negotiate, and settle complex property insurance claims.
Serving commercial campuses, multifamily communities, condominium and HOA properties.
Request a Claim ReviewBased in Lakeway, Texas · Serving policyholders in The Woodlands
After a major loss, property owners and managers must protect people and the building while keeping records, coordinating vendors, and responding to the insurer. Starting with a clear record can reduce confusion about what was damaged and what the claim includes.
ICRS is a licensed Texas public adjuster agency. We represent policyholders, not insurance companies. We review the facts, help develop a supportable scope, and pursue a fair resolution through the claim process.
What is a public adjuster? →For a property with several buildings or common areas, a useful claim record identifies each location, roof system, interior impact, and repair estimate. Owners, managers, and boards can then compare the insurer’s scope with a consistent property inventory.
See how ICRS works →Offices, retail, hospitality, industrial, religious, school, and other commercial properties with complex repair scopes.
Commercial claim support →Apartment communities, condominium properties, HOAs, and multiple-building claims requiring organized evidence.
Multifamily claim support →Significant losses involving custom construction, specialty materials, or extensive damage.
Explore property types →Fire, hail, wind, and water damage can affect building systems and occupied spaces. ICRS helps organize the evidence and present a supportable claim.
Fire claims can include smoke, soot, firefighting water, and interruption to the property’s use. Storm claims may require careful review of roof, exterior, and interior damage. Coverage depends on the policy and the facts of the loss.
Fire damage claims · Hail claims · Wind claims · Water claims
Explore the Free Fire Claim Guide
The best time to involve a public adjuster is often early, before the claim scope becomes confused or incomplete.
Review selected ICRS claim results and examples of documented fire, hail, and commercial property losses. Each result depends on its own policy, facts, and supporting evidence.
Explore documented claim results →
Watch the ICRS corporate video →
Past results do not guarantee the outcome or timing of another claim.
For an office campus or apartment community, one storm or fire can create several distinct repair scopes. Separate photographs and estimates for each building, roof, elevation, and interior space. Record which areas are occupied, closed, or under temporary protection. This makes it easier to compare the submitted claim with the insurer’s assessment and to explain any differences.
Association boards and property managers should also keep board communications, vendor proposals, and common-area records organized. Those records can help identify which entity owns or manages each damaged component. For nearby regional context, see ICRS’s Houston and Katy claim resources.
ICRS is based in Lakeway, Texas and serves policyholders in The Woodlands. This page describes a service area, not a separate local office.
Yes. Share available estimates, insurer correspondence, and the current claim status. ICRS can discuss whether its services fit the loss and stage of the claim.
No. ICRS represents policyholders in property damage insurance claims.
Tell us what happened, where the damaged property is, and where the claim stands.
Request a Claim ReviewOr call 512-904-9900. Insurance Claim Recovery Support, LLC · Texas public adjuster agency license #1670060 · NPN #16144334.
Access the free ICRS guide to preparing and documenting a commercial property insurance claim.
Looking for help with a specific loss? Explore the free Fire Claim Guide or Water Claim Guide.
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