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Claim Help
Claim Help
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ICRS Insurance Claim Recovery Support logo
New Braunfels • Central Texas

Licensed public adjusters for large property damage claims in New Braunfels

When a fire or storm damages your building, the insurance claim can become a project of its own. ICRS helps property owners and managers document the loss and pursue a fair settlement.

Commercial buildings. Apartment complexes. Churches. Associations. Custom homes.

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Based in Lakeway, Texas • Serving policyholders in New Braunfels

A major loss needs a clear claim strategy

For New Braunfels property owners, a major fire or storm loss may involve specialized construction, commercial operations or multiple buildings. Our licensed public insurance adjusters help owners and managers assemble a clear record of damage, proposed repairs and insurer correspondence.

For custom homes, churches and historical properties, preserve available plans, pre-loss photographs and records of specialized finishes. For commercial and multifamily properties, keep the documentation separated by building, roof section and affected interior area.

Understand what a public adjuster does →

Meet ICRS and learn about our work with property insurance claims.

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Support for the property you own or manage

Commercial and multifamily

Apartment complexes, offices, retail centers and industrial properties with building damage and potential operational disruption.

Churches and associations

Religious organizations, HOA and condominium associations, schools and historical buildings with complex repair needs.

Custom homes

Significant damage involving custom construction, specialized finishes and a repair scope that needs careful documentation.

Fire damage deserves a closer look

A fire claim can involve more than visibly burned materials. Smoke, soot, water used during firefighting and disruption to the property’s use may also need evaluation.

Gather the policy, claim correspondence, available photographs and repair estimates for your review. Coverage and the appropriate next steps depend on the policy and circumstances.

Explore the Free Fire Claim Guide
Firefighters responding to a building fire

Other large property losses

Explore claim support for hail damage, wind damage and water losses.

Explore the Water Claim Guide →

Document the damage. Understand the claim.

Roof shingles with marked impact areas during a hail-damage inspection
Roof and shingle inspections
Large hailstones resting on asphalt roof shingles
Hail and storm damage
Damaged buildings and debris after a tornado
Wind and tornado damage

New Braunfels: document the building and its use

For a New Braunfels commercial property, apartment community, church or custom home, preserve the records that explain what must be repaired and why. Plans, pre-loss photographs, material specifications and contractor proposals help distinguish original construction from later alterations.

Keep specialty work visible in the estimate

List affected finishes, mechanical equipment and other specialty systems separately, with the relevant professional findings. Identify confirmed work and open investigations. For rented or operating properties, keep leases, occupancy information and interruption records alongside the repair timeline without combining them into the building estimate.

Use the large-loss documentation checklist and water damage claim resources. Owners elsewhere along the corridor can visit our San Antonio regional page or request a property claim review.

Where is the damaged property?

Select the property’s location to explore regional claim resources.

Ready to discuss your loss? Request a claim review through our intake page.

Request a Claim Review

Review selected ICRS claim results

See examples of how documented property claims developed after additional scope, evidence and negotiation. Explore ICRS claim results →

Every claim depends on its policy, facts and documentation. Past results do not guarantee a similar outcome.

Resources before your next decision

Questions from property owners

Where is ICRS based?

ICRS is based in Lakeway, Texas. Contact our team with the damaged property’s location and claim circumstances to discuss whether the assignment is a fit.

Can I request a review of an underpaid or delayed claim?

Yes. Share your policy, available estimates and insurer correspondence so the team can review the situation and discuss whether ICRS is a fit.

Do you handle individual condominium owner claims?

Our condominium focus is association-level property claims, rather than individual unit-owner claims.

Let’s discuss your property loss

Tell us where the property is, what happened and where the claim stands.

Request a Claim Review

7 Ways Commercial Building Owners Maximize Insurance Claims

Access the free ICRS guide to preparing and documenting a commercial property insurance claim.

Open the free guide (PDF)

Looking for help with a specific loss? Explore the free Fire Claim Guide or Water Claim Guide.

Request help with your property insurance claim.

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