We settle all kinds of property damage claims
Why Contractors Partner with ICRS
Faster Claim Resolution
Insurance delays can stall projects for months. Our experienced public adjusters proactively manage the claims process, helping property owners avoid unnecessary delays and move toward settlement faster.
Insurance Claim Experts
Help Your Customers Get the Insurance Settlement They Deserve
When property damage occurs, contractors are often the first call a property owner makes. Whether you’re a roofing contractor, restoration company, general contractor, mitigation specialist, or multifamily repair contractor, your success depends on your customer receiving a fair and timely insurance settlement.
Insurance Claim Recovery Support (ICRS) works alongside contractors to help commercial property owners, apartment owners, HOAs, religious organizations, and other policyholders navigate complex insurance claims. We handle the claim documentation, policy analysis, and settlement negotiations so you can focus on restoring the property and serving your customer.
Our goal is simple: help policyholders secure the funds needed to properly complete repairs while helping contractors keep projects moving forward.
More Accurate Scopes of Loss
We work with contractors and industry experts to thoroughly document property damage and develop detailed claim presentations that support the true scope of repairs required.
Reduced Risk and Compliance Concerns
In many states, contractors cannot legally negotiate insurance claims on behalf of policyholders. ICRS provides licensed claim representation, allowing contractors to stay compliant while still helping their customers obtain professional claim assistance.
Improved Customer Satisfaction
When policyholders receive professional guidance during the claims process, contractors often experience fewer project delays, fewer disputes, and stronger client relationships.
Better Project Funding
Underpaid claims frequently lead to reduced repair scopes, change orders, and customer frustration. We help ensure policyholders understand their coverage and pursue all benefits available under their policy.
How ICRS Supports Contractors and Their Customers
Insurance Claim Representation
Our licensed public insurance adjusters represent policyholders throughout the claim process, including:
- Initial claim filing
- Damage documentation
- Policy review and coverage analysis
- Scope development
- Settlement negotiations
- Supplemental claim support
- Dispute resolution assistance
Commercial Property Claims
We specialize in large-loss commercial claims involving:
- Apartment complexes
- Office buildings
- Retail centers
- Industrial facilities
- Hotels
- Churches
- Schools
- Government properties
- HOA communities
Catastrophic Property Losses
ICRS assists policyholders with claims involving:
- Hail damage
- Wind damage
- Tornado damage
- Hurricane damage
- Fire losses
- Water damage
- Storm damage
- Business interruption losses
Ideal Contractor Partners
We frequently collaborate with:
Roofing Contractors
Storm damage claims often involve complex coverage issues, repair-versus-replacement disputes, and carrier engineering reports. We help property owners navigate these challenges while supporting accurate roof replacement scopes.
Restoration Contractors
Water, fire, and catastrophic losses require extensive documentation and coordination. We work alongside restoration professionals to support a comprehensive claim presentation.
General Contractors
Commercial reconstruction projects often involve multiple building systems and large repair budgets. Our detailed claim management process helps support project funding.
Multifamily Specialists
Apartment and condominium claims frequently involve multiple buildings, code upgrade issues, and business income losses. Our team has extensive experience with multifamily insurance claims.
The ICRS Difference
Unlike insurance company adjusters, ICRS works exclusively for the policyholder.
- Over 15 years of claim experience
- Hundreds of large-loss claims handled
- Commercial and multifamily claim specialists
- Licensed public insurance adjusters
- No recovery, no fee representation for qualifying claims
- Focus on resolving claims without unnecessary litigation
We help policyholders level the playing field while helping contractors stay focused on what they do best—restoring damaged properties.
Contractor Referral Program
If you have a customer facing a difficult insurance claim, underpaid settlement, delayed claim, or coverage dispute, our team can provide a complimentary claim review for qualifying losses.
Together, we help property owners recover faster, settle claims more effectively, and complete restoration projects with confidence.
Refer a Property Owner Today
Speak with an ICRS claim professional to learn how we can support your customers and help keep your projects moving forward.
Insurance Claim Recovery Support
Licensed Public Insurance Adjusters Serving Commercial Property Owners, Multifamily Communities, HOAs, Religious Organizations, and Businesses.
Frequently Asked Questions
Can contractors negotiate insurance claims?
Why should contractors partner with a public adjuster?
What types of contractors work with ICRS?
Years Experience
Large-Loss Claims Settled
Hours Worked
Average Claim Amount
Risk-Free Loss Recovery Offer
Get a complimentary consultation on your damage insurance claim. We are claim adjusters who work for policyholders, not the insurance company. If you choose to hire us, we work on contingency. No recovery, no fee. Our insurance claim process is proven and streamlined. We also value your privacy. We do not sell, trade, or rent your personal information to others.
Need immediate damage insurance claim help?
TESTIMONIALS
What Client Says About ICRS
It pays to know ICRS – “747% Higher Payments with a Public Adjuster for Claims related to a 2005 Hurricane”

Sign : Cornell Williams


I cannot say enough good things about Insurance Claim Recovery Support — they truly feel like earth angels. Misty and Scott helped me through one of the most overwhelming and helpless times of my life. As a single woman dealing with major home renovations after a severe water leak, I was unfortunately taken advantage of by a dishonest contractor. From breaking my TV and not saying a word, to lying about repairs, damaging my sprinkler, inflating estimates with bogus charges, and even threatening legal action — I was completely overwhelmed.
That’s when Misty and Scott stepped in. Their knowledge of the laws and the insurance claims process is unmatched, and their compassion and support were exactly what I needed. They knew exactly how to handle the situation, empowered me with the facts, and guided me every step of the way. They genuinely listened, made me feel heard and understood, and stood by my side when I needed it most. I am beyond grateful for their integrity, expertise, and kindness. If you’re facing a tough insurance claim situation, do not hesitate to reach out to them — they are absolute professionals and true advocates and helped me feel safe in my own home again.


Scott and Misty are absolute professionals. Their knowledge of the insurance claim process is unmatched, and they navigated our case with skill, integrity, and relentless attention to detail. On top of that, they’re HAAG certified roof inspectors, which made all the difference in proving the true extent of our damages.
Looking back, we wish we had hired ICRS from the very beginning. It would have saved us so much stress, time, and lost money. If you’re dealing with an insurance claim - especially a commercial one - don’t wait. Call ICRS.
We’re beyond grateful for everything they did for us.

Scott and Misty from ICRS have been the most honest, supportive, and knowledgeable people I’ve encountered throughout this ordeal. They made me feel heard and understood, which was a welcome relief after so many interactions with professionals who seemed more interested in their bottom line than in helping me.
Scott guided me through this incredibly complex and stressful process with expert advice, giving me the clarity and confidence I desperately needed. His and Misty’s commitment to doing what’s right for their clients is unmatched. They genuinely care and provide guidance and support that feels personalized and sincere.
Thanks to Scott and Misty, I’m back on track and no longer feel overwhelmed. ICRS has saved me countless hours of stress and struggle, and I wholeheartedly recommend them to anyone dealing with a large-loss claim after a storm. Trust me—making them your first call can save you immeasurable frustration and help you navigate this difficult path with sound advice and unwavering support.
Thank you, Scott and Misty, for everything you’ve done!
-Jason Cheshire


Our Insurer mislead us and withheld information. It took weeks for them to provide a copy of our policy, and when they did, they excluded information that benefited us. ICRS pressured them to provide a full copy of our policy which included the benefits they had initially excluded.
Our Insurer provided a scope that was not aligned with the actual cost of rebuilding our home. ICRS countered with a realistic scope and advised us to secure independent quotes on our own. ICRS then leveraged its scope and the independent quotes to force our insurer to provide more realistic amount for the rebuild. The scoping process took months, and ICRS drove the communications the entire time.
The first adjuster that our insurer assigned to our claim arrived at the site visit and interview with a combative attitude, where he used inappropriate language, and attempted to force the negotiations their favor by manipulating the facts. ICRS swiftly called out the adjuster and guided the negations back on track.
Our Insurer cycled through four adjusters during our claim. The pass-down of information between these adjusters was insufficient, with each new adjuster attempting to avoid payout using the same methods that failed with the last. We were astonished that a company could act in this manner without serious recourse. ICRS was able to leverage emails, photos, inspection reports, and additional documentation to bring the adjusters up to speed after each transition. ICRS’ efforts kept the claim moving every time our insurer attempted to stall.
When our Insurer misrepresented the policy and refused to pay out for damages that were covered, ICRS drove the communications process and provided documentation, which included case-law excerpts from similar claims that had gone to trial. This approach provided breakthroughs on vital areas of the negotiations. ICRS provided a paper trail and documentation that our Insurer couldn’t ignore, and ultimately they were forced to pay out due to the exposure that ICRS had made apparent.
ICRS increased the overall claim by more than 20% during the planning and rebuild process through supplements. Through negotiations with our Insurance company, ICRS increased the claim by 104% over what was released up-front in our initial settlement. Additionally, the payout ICRS secured for us was 31% higher than our policy limit.
Before that fire, we had heard insurance companies pull out every trick in the book to avoid paying out on a policy. Having gone through this experience, we can say that the behavior on our insurers part was far worse than we had ever imagined possible. We advise with 100% conviction that anyone dealing with a large loss such as ours, hire a public adjuster to navigate and advocate on their behalf in order to get the needed results. Our family could not have rebuilt our home with the funds our insurance company provided, and we only have a home to return to because of ICRS’ efforts to hold our insurer accountable for the policy we had paid for. Throughout the claim, which lasted over a year, ICRS navigated the entire claim process with professionalism and care. Our family offers a sincere thank you to Scott, Misty, and the entire ICRS team.






Very knowledgeable. Thank you for helping!!




Frequently Asked Questions
What is a public adjuster and what do they do?
When should I hire a public adjuster?
How are public adjusters compensated?
How do public adjusters differ from insurance company adjusters?
Do I need a public adjuster if I already have an insurance agent or broker?