When fire, hail, wind, water or another covered event causes major property damage, ICRS represents the policyholder—not the insurance company. We help document the loss, organize the repair scope and negotiate the property claim.
Commercial properties · Multifamily buildings · Churches · Schools · Associations · High-value custom homes.
Licensed in Utah • Serving Provo, Orem and communities throughout Utah Valley
Large property claims often involve much more than a single repair estimate. Building systems, specialty finishes, smoke or water migration, code requirements, temporary protection, business interruption and professional fees may all require separate documentation.
ICRS helps owners and decision-makers establish a clear claim record: what was damaged, what investigation remains open, what work is supported, what the insurer has accepted and what remains disputed.
Learn how ICRS supports policyholders through complex property insurance claims.
Offices, retail, hospitality, industrial properties and apartment communities with building damage, tenant impacts and potential interruption losses.
Religious organizations, educational facilities, condominium and homeowner associations with governance responsibilities and complex repair decisions.
Major residential losses involving custom construction, specialized finishes, integrated systems and detailed replacement-cost documentation.
A structure fire can affect materials and systems far beyond the visibly burned area. Smoke, soot, suppression water, HVAC distribution, electronics and concealed assemblies may require qualified evaluation before the repair scope is finalized.
Preserve photographs, emergency-service records, inspection reports, estimates, inventories and insurer correspondence. Avoid treating an early estimate or initial payment as the final measure of the loss when important investigations remain incomplete.
ICRS also assists with substantial hail claims, wind claims, water and freeze losses, collapse, lightning and related business-income issues.
Gather the complete policy, declarations, endorsements, reservation-of-rights letters, estimates, payment summaries and claim correspondence.
Organize photographs, videos, inspection reports, testing, emergency invoices, contractor scopes and building plans by structure and area.
Separate physical damage from business interruption, extra expense, displaced tenants, temporary facilities and other time-sensitive impacts.
ICRS provides full public-adjuster representation for qualifying large property claims generally valued at $250,000 or more after the deductible. Most claims under $250,000 are routed to Claim Navigator for strategic advice, with an option to discuss full representation when appropriate.
Claim Navigator includes a focused consultation, recording and transcript, practical checklists, a weather report when relevant, and a money-back guarantee.
ICRS serves policyholders across Provo, Orem, Springville, Spanish Fork, Payson, Lehi, American Fork, Pleasant Grove and surrounding Utah County communities. This page describes a service area and does not represent a separate physical office in every listed city.
For claims elsewhere in the region, visit our Salt Lake City large-loss public adjuster page. Additional focused resources for Heber City, Midway, Park City, Ogden and Logan are being developed as part of the Utah service-area expansion.
See examples of how documented property claims developed after additional scope, evidence and negotiation. Explore ICRS claim results →
Every claim depends on its policy, facts and documentation. Past results do not guarantee a similar outcome.
Understand who a public adjuster represents and how the role differs from the insurance company’s adjuster.
Use a structured record to identify submitted materials, open questions and missing evidence.
Review ICRS services for owners and managers of income-producing and institutional properties.
No. ICRS exclusively represents policyholders in the property insurance claim.
Consider requesting a review when the loss is substantial, the repair scope is incomplete, important investigations remain open, the claim is delayed or the insurer’s estimate does not reflect the documented damage.
Yes. Provide the policy, insurer estimate, payments, contractor or consultant documentation and correspondence so the team can evaluate the current claim posture.
Our condominium focus is association-level property claims rather than individual unit-owner claims.
Share the property address, type of damage, estimated loss size and current claim status. Our team will confirm whether the assignment is a fit and discuss the proposed scope of representation and fees before engagement.
Access the free ICRS guide to preparing and documenting a commercial property insurance claim.
Looking for help with a specific loss? Explore the free Fire Claim Guide or Water Claim Guide.
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