We get big commercial claims settled

Commercial Insurance Claims

Trusted • Experienced • Large-Loss • Multi-State Licensed • Policyholder Advocates

Insurance Claim Recovery Support

Trust ICRS public adjusters to settle your commercial property damage insurance claim

Insurance Claim Recovery Support (ICRS) has extensive knowledge and success settling hundreds of millions in property damage insurance claims caused by fire, hail, storm, hurricane, tornado, lightning, flood, water, freeze, business interruption, wind, and other disasters on the behalf of building owners of apartments, storage, offices, retail, multifamily syndicators, homeowner associations, property management companies & high-value homes. If your property has suffered insured damages of $250,000 or more, we can help you get the settlement you deserve fairly and promptly.

Public Adjuster for Commercial Claims

Welcome to Insurance Claim Recovery Support: Your Partner in Commercial Insurance Claims

At Insurance Claim Recovery Support, we understand that commercial property claims can be complex, time-consuming, and overwhelming for business owners. That’s why we are here to help you navigate through the insurance claim process, ensuring that you receive the maximum compensation you deserve for your commercial property damages.

Our Expertise in Commercial Property Claims

With years of experience in the insurance industry, our team of dedicated professionals specializes in commercial property claims. We have a deep understanding of the intricacies involved in evaluating, documenting, and negotiating these types of claims. Whether your property has been damaged due to fire, water, storms, vandalism, or any other covered peril, we have the knowledge and expertise to guide you through the entire claims process.

Comprehensive Assessment and Documentation

One of the key aspects of a successful commercial property claim is a thorough assessment and documentation of the damages. Our skilled adjusters will meticulously inspect your property, documenting every detail of the damage and ensuring that no aspect is overlooked. We understand the importance of accurate and comprehensive documentation to support your claim and maximize your recovery.

Strategic Negotiation and Settlement

Navigating the negotiation and settlement process with insurance companies can be daunting. Our team of experienced negotiators will work tirelessly on your behalf to achieve the best possible outcome for your commercial property claim. We are well-versed in the tactics employed by insurance companies to minimize payouts, and we will fight for your rights to ensure fair and just compensation for your losses.

Claim Recovery Support

At Insurance Claim Recovery Support, our commitment doesn’t end with the settlement. We provide ongoing support throughout the entire claims process, from the initial filing to the final resolution. Our dedicated team will be there to answer your questions, address your concerns, and provide you with regular updates on the progress of your claim. We understand that your commercial property is crucial to your business, and we are here to support you every step of the way.

Why Choose Insurance Claim Recovery Support?
  • Experience: Our team has extensive experience in handling commercial property claims, and we leverage that knowledge to your advantage.
  • Expertise: We have a deep understanding of insurance policies, industry standards, and the claims process, allowing us to effectively advocate for your best interests.
  • Maximum Recovery: Our goal is to maximize your recovery and ensure that you receive the compensation you deserve for your commercial property damages.
  • Personalized Service: We provide personalized attention to every client, tailoring our approach to meet your unique needs and circumstances.
  • Peace of Mind: By partnering with us, you can focus on running your business while we handle the complexities of your commercial property claim.
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Who Is Looking Out For Your Interests?

The Single Best Way to Settle Commercial and Multifamily Insurance Claims.

Insurance Claim Recovery Support Public Adjusters represent your interests, not the insurance company. We document your insurance claim Pro-Policyholder so you get the maximum settlement you deserve in minimum time.


Scott Friedson

CEO | Public Insurance Adjuster

ICGI Misty Spittler Homepage Image transformed

Misty Spittler

VP | Public Insurance Adjuster

Public Adjuster Representation Typically Resulted In Larger Payments

“547% higher payments with a public adjuster for claims.”
We Settle Big Property Damage Insurance Claims

It Pays To Know ICRS

We Exclusively Represent Policyholders

Insurance Claim Recovery Support (ICRS) is a premier public adjustment firm that exclusively represents policyholders in their quest to achieve fair settlements for their insurance claims. With an unwavering commitment to the interests of policyholders, ICRS ensures that clients receive the maximum compensation they deserve.

This unique focus on policyholders sets the company apart from other public adjusters, who often serve both the policyholders and insurance companies, creating potential conflicts of interest. ICRS stands out by prioritizing the needs of their clients above all else, making certain that their rights are protected throughout the claims process.

ICRS brings to the table an extensive understanding of the insurance industry, allowing them to effectively advocate for their clients. Their team of highly skilled public adjusters specializes in evaluating, documenting, and negotiating complex insurance claims on behalf of policyholders.

By leveraging their deep knowledge of policy language and claims procedures, ICRS enables their clients to navigate the often confusing and time-consuming claims process with ease. The company’s primary goal is to ensure that their clients receive the compensation they are entitled to, which can be invaluable in helping them rebuild their lives and businesses after a loss.

Businesses We Serve


Insurance Claim Recovery Support

Get the Maximum Insurance Claim Settlement You Deserve in Minimum Time™

No Recovery, No Fee

ICRS Public Adjusters are the best in business for settling large loss property damage insurance claims in Texas and many other states. We exclusively represent policyholders help recover from fire insurance claims, storm damage, and other disasters covered under property insurance policies. Business and property owners, insurance brokers, contractors, real estate syndicators, and property management companies trust ICRS public insurance adjusters to settle new, underpaid, delayed, or wrongfully denied hail, wind, fire, water, or other storm damage insurance claims fairly and promptly.
Our unique Pro-Policyholder approach to settling property damage claims representing the interests of insured policyholders to reach a fair and reasonable settlement insurance claim has successfully helped home and business owners avoid unnecessary litigation or appraisal.

ICRS is on YOUR side

With ICRS on your side, we represent you, not the insurance company.  When you hire a public adjuster from ICRS, we present your insurance claim submissions Pro-Policyholder filled with facts and valuable documentation to support your claim for coverage under your policy submitted to your insurer on your behalf, representing your interests, not your insurance company.   

Our policyholder claims are placed on equal footing with your insurance company’s adjuster, engineer, and building consultants, who represent their interests, not yours.  Our track record for successfully negotiating a fair and prompt settlement for insured policyholders is unmatched. 

If your insurer chooses to ignore evidence that supports your Pro-Policyholder claim and force you to sue, we have a network of insurance attorneys to whom we refer victims of bad faith insurance claim handling practices that typically work on contingency basis.  We prefer to reasonably settle all our insurance claims without litigation but unfortunately, not all insurers are reasonable, some act in bad-faith.

Tools and Resources to Help You

Here at ICRS, we help policyholders understand their rights. Discover the different types of insurance, the insurance claim process, and settlement tips from the National Association of Insurance Commissioners.



We represent policyholders in all kinds of loss and damage


Fire loss claims address damages stemming from fires, which often result in extensive property destruction and necessitate substantial restoration efforts.

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Hail claims focus on damages caused by hailstorms, typically affecting roofs, windows, and building exteriors.

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Hurricane claims involve the widespread devastation brought on by powerful storms, characterized by high winds, heavy rainfall, and storm surges.

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Tornado claims pertain to the destruction from severe winds and flying debris associated with these violent weather events.

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Water loss claims encompass damages caused by water intrusion, such as burst pipes or leaks, leading to mold growth and structural damage.

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Wind claims deal with damages resulting from strong gusts, which can topple trees, detach roofs, and cause other significant property damage.

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Business Interruption

Business interruption claims focus on the financial losses businesses experience when an unexpected event, like a natural disaster, disrupts their operations.

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Flood Damage

Flood claims cover losses due to water inundation, primarily impacting homes and businesses situated in flood-prone areas.

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Appraisal Dispute

Appraisal claims arise when disagreements occur between policyholders and insurers regarding the value of damages, necessitating impartial appraisers to determine a fair settlement.

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Risk-Free Loss Recovery Offer

Get a complimentary consultation on your damage insurance claim.  We are public claim adjusters who work for policyholders, not the insurance company.   If you choose to hire us, we work on contingency. No recovery, no fee.  Our insurance claim process is proven and streamlined.  We also value your privacy. We do not sell, trade, or rent your personal information to others.

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What Client Says About ICRS

It pays to know ICRS – “747% Higher Payments with a Public Adjuster for Claims related to a 2005 Hurricane”

DeeDee Ritzinger
DeeDee Ritzinger
Scott is extremely knowledgeable and competent. He assisted and provided direction enabling me to improve my claim. I highly recommend Scott and his company, ICRS.
Ericka Wood
Ericka Wood
Extremely helpful and friendly. Very knowledgeable. Thank you for helping!!
Ken Culotta
Ken Culotta
ICRS was very helpful to our condo association in connection with our recent property damage claim settlement. We are not insurance pros, but when some aspects of the insurer’s settlement offer did not appear to match up with our asessment of damage, ICRS helped us understand what further claims of damage were realistic and helped us achieve success on those claims.
Narate Nichamon Nn
Narate Nichamon Nn
My wife and I were looking for a public adjuster to help us navigate the murky water of a water damage claim. So we Googled and found ICRS with so many good reviews. We scheduled the free 30-minute call right away, not knowing that our residential claim was out of their work scope. However, Misty called us on time and was so helpful. She pointed out valuable resources regarding our rights and suggested great tips on dealing with the insurance adjuster (e.g., specific questions we should ask and documenting everything). Moreover, she offered that we can contact her again in a couple of weeks if our situation does not get better. Through our conversations, we felt that Misty was sincerely willing to help us out even though we were not her client. What we got from the free 30-minute call session was beyond our expectations, and they were really helpful.
keungsik kim
keungsik kim
Misty was great following up very quickly regarding my consultation request. And I was provided whole lot of good information how to proceed with my claim with the insurance company. Thumbs up!
James Matthew
James Matthew
Words can’t describe how grateful we are for the consultation and claim evaluation we had with Scott. Full disclosure we were unable to work with him due to limitations of our scope. We wanted to properly recognize Scott for the honest and genuine passion he put in to not only our claim, but the way he runs his business in general. We hadn’t had such clarity of next steps since this began in 2020. I would highly recommend this business to everyone spinning their wheels in this process!
Leo Coleman
Leo Coleman
Great support by real professional!
Joe Castellano
Joe Castellano
Thank you for pointing me in the right direction!
Haidee Jugmans
Haidee Jugmans
Scott responded to my inquiry and took the time to listen and understand our unpleasant experience dealing with our insurance claim. Although I did not utilized his service, he gave me a sound, professional advice and offered to help when he referred me to his engineer. They replied promptly and I was able to have better understanding of the situation. Thank you Scott!

Frequently Asked Questions

A public adjuster is a licensed insurance professional who specializes in helping policyholders navigate the complex process of filing and negotiating property damage insurance claims. Public adjusters represent the policyholder’s interests, not the insurance company’s, and work to ensure that the policyholder receives a fair and prompt settlement for their claim. Their duties include evaluating the damage, reviewing the insurance policy, preparing a detailed claim, and negotiating with the insurance company on behalf of the policyholder.
You should consider hiring a public adjuster if you are facing a large or complex property damage insurance claim, such as those resulting from fire, water, or storm damage. Public adjusters are particularly helpful when the scope of the damages is unclear, the insurance company’s offer seems insufficient, or there are disputes about the cause or extent of the damage. Hiring a public adjuster early in the claims process can help ensure that your claim is properly documented, and your interests are well-represented throughout the process.
Public adjusters typically work on a contingency fee basis, meaning they only get paid if they successfully recover a settlement for you. Their fee is usually a percentage of the total settlement amount, which is agreed upon in advance. This percentage can vary depending on the complexity of the claim and the location, but it usually ranges from 5% to 15% of the total settlement.
Insurance company adjusters are employed by the insurance company and work to protect the company’s interests. Their primary goal is to evaluate the claim and determine the amount the insurance company is liable to pay, which may not always align with the policyholder’s best interests. On the other hand, public adjusters are independent professionals who work exclusively on behalf of the policyholder. Their primary goal is to ensure that the policyholder receives a fair and prompt settlement for their claim.
While insurance agents and brokers can provide valuable guidance and assistance in filing an insurance claim, they may not have the specialized expertise required to manage complex property damage claims. Public adjusters have extensive experience in assessing damages, interpreting insurance policies, and negotiating with insurance companies, which makes them better equipped to handle large or complicated claims. Hiring a public adjuster can be especially beneficial if you are not satisfied with the settlement offer from your insurance company or if you are facing disputes regarding the cause or extent of the damage.
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7 Ways Commercial Policyholders Maximize Property Damage Insurance Claims

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