Customer Satisfaction with Homeowners Insurance Property Claims Declines to 7-Year Low Amid Record Catastrophic Events and Slower-Than-Ever Repair Times, J.D. Power Finds
The latest 2024 U.S. Property Claims Satisfaction Study from J.D. Power delivers a clear warning to homeowners and commercial property owners alike: customer satisfaction with insurance claims is at its lowest point in seven years. J.D. Power The reason? A perfect storm of increasing catastrophic weather events, prolonged repair cycles, and rising premiums is testing […]
J.D. Power Survey Reveals Homeowners Insurance Claimants’ Discontent
JD Power Survey Reveals Why Insurance Claim Recovery Support Is More Valuable Than Ever A recent JD Power survey uncovered what many property owners already feel firsthand—home insurance claims are becoming a major pain point. With catastrophic weather events on the rise, premiums increasing, and delays in the claims process, homeowners are experiencing more frustration […]