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Multifamily Portfolio · Freeze & Water Damage

$4.07M Multifamily Freeze & Water Claim Recovery

A property-by-property review expanded $2.13 million in initial payments and identified 189 damaged units that had been missed.

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Claim Results  /  Multifamily Portfolio  /  Freeze & Water Damage

$4.07M

Final negotiated total

$2.13M

Initial payments

189

Missed damaged units

The Claim Story

1. The claim position

Initial payments across 16 multifamily communities totaled $2.13 million, but the portfolio-level claim position did not account for the full documented scope.

2. The ICRS approach

ICRS performed a property-by-property and unit-by-unit review across 674 units, organizing the damage and claim information into a coordinated portfolio presentation.

3. The documented outcome

The negotiated total reached $4.07 million, and the review identified 189 damaged units that had been missed.

Case Classification

ASSET TYPE
Multifamily Portfolio

PERIL / LOSS TYPE
Freeze & Water Damage

PRIMARY RESULT
$4.07M negotiated total

Explore All Claim Results
674-unit multifamily freeze and water damage claim case study

Why This Result Matters

Portfolio claims can hide major gaps when each building or unit is not tracked systematically. A repeatable review process helps ownership and management teams understand both the physical scope and the financial effect across multiple communities.

Every property insurance claim is fact-specific. The value of a disciplined claim process is that damage, coverage issues and financial impacts can be evaluated and presented from the policyholder’s perspective.

Approximately 90% of claims are settled without unnecessary litigation. ICRS works its files by pursuing the truth of what the policyholder is actually owed—not simply what an insurer feels should be paid.

Explore Related Multifamily Portfolio and Freeze & Water Damage Resources

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Results disclaimer: Prior results do not guarantee a similar outcome. Every insurance claim is different and depends on the policy, coverage, facts, damage, documentation, timing, insurer and other circumstances. Dollar amounts and claim descriptions shown are representative documented ICRS matters and are presented for informational purposes only. No attorney-client relationship is created, and ICRS does not provide legal advice.

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