We settle high value home claims

High-Value Homes

Trusted • Experienced • Large-Loss • Multi-State Licensed • Policyholder Advocates

Custom Home FIre

Insurance Claim Recovery Support

Trust ICRS public adjusters to settle your high value home claims

Insurance Claim Recovery Support (ICRS) has extensive knowledge and success settling hundreds of millions in property damage insurance claims caused by fire, hail, storm, hurricane, tornado, lightning, flood, water, freeze, business interruption, wind, and other disasters on the behalf of building owners of apartments, storage, offices, retail, multifamily syndicators, homeowner associations, property management companies & high-value homes. If your property has suffered insured damages of $250,000 or more, we can help you get the settlement you deserve fairly and promptly.

Public Adjuster for High-Value Home Claims

Welcome to Insurance Claim Recovery Support: Your Reliable Partner for High-Value Real Estate Claims

If you own a high-value real estate and are facing the complexities of an insurance claim, Insurance Claim Recovery Support is here to assist you. With our expertise in handling high-value real estate claims, we ensure that you receive the maximum compensation for your property damages, protecting your valuable investment.

Specialized Assistance for High-Value Real Estate Claims

At Insurance Claim Recovery Support, we specialize in handling insurance claims for high-value estates. We understand the unique challenges and intricacies involved in evaluating, documenting, and negotiating these types of claims. Whether your estate has suffered fire damage, water damage, natural disasters, theft, or other covered perils, our team has the knowledge and expertise to guide you through the claims process with precision.

Thorough Assessment and Detailed Documentation

Accurate assessment and comprehensive documentation are essential for a successful high-value estate claim. Our team of experienced adjusters conducts meticulous inspections, carefully documenting all damages to your estate’s structures, valuable assets, and amenities. This thorough approach ensures that no aspect of the damage is overlooked, bolstering your claim and maximizing your chances of a favorable settlement.

Streamlined Claims Process for High-Value Real Estates

Time is of the essence when it comes to high-value estate claims. We understand the urgency and strive to streamline the claims process for you. From the initial filing to the final settlement, our dedicated team handles the paperwork, negotiations, and communication with the insurance company. This allows you to focus on other priorities while we advocate for your rights and work towards a fair and just settlement.

Expert Negotiation for Fair Settlements

Negotiating with insurance companies can be complex, particularly for high-value estates. Our team of skilled negotiators has extensive experience in handling such claims. We understand the tactics employed by insurance companies to minimize payouts. Rest assured that we will diligently work on your behalf to secure a fair settlement that covers all necessary repairs, replacements, and associated costs. Our aim is to maximize your recovery and protect the value of your estate.

Dedicated Support Throughout the Claims Process

Insurance Claim Recovery Support is committed to providing unwavering support throughout your high-value estate claim. Our dedicated team is available to address your questions, concerns, and provide regular updates on the progress of your claim. We understand the importance of your estate and prioritize your peace of mind throughout the entire process.

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OUR TEAM

Who Is Looking Out For Your Interests?

The Single Best Way to Settle Commercial and Multifamily Insurance Claims.

Insurance Claim Recovery Support Public Adjusters represent your interests, not the insurance company. We document your insurance claim Pro-Policyholder so you get the maximum settlement you deserve in minimum time.

scott

Scott Friedson

CEO | Public Insurance Adjuster

Misty Friedson Image

Misty Spittler

VP | Public Insurance Adjuster

Adjuster Claim Support in Bardwell TX

“547% higher payments with a public adjuster for claims.”
We Settle Big Property Damage Insurance Claims

It Pays To Know ICRS

We Exclusively Represent Policyholders

Insurance Claim Recovery Support (ICRS) is a premier public adjustment firm that exclusively represents policyholders in their quest to achieve fair settlements for their insurance claims. With an unwavering commitment to the interests of policyholders, ICRS ensures that clients receive the maximum compensation they deserve.

This unique focus on policyholders sets the company apart from other public adjusters, who often serve both the policyholders and insurance companies, creating potential conflicts of interest. ICRS stands out by prioritizing the needs of their clients above all else, making certain that their rights are protected throughout the claims process.

ICRS brings to the table an extensive understanding of the insurance industry, allowing them to effectively advocate for their clients. Their team of highly skilled public adjusters specializes in evaluating, documenting, and negotiating complex insurance claims on behalf of policyholders.

By leveraging their deep knowledge of policy language and claims procedures, ICRS enables their clients to navigate the often confusing and time-consuming claims process with ease. The company’s primary goal is to ensure that their clients receive the compensation they are entitled to, which can be invaluable in helping them rebuild their lives and businesses after a loss.

Businesses We Serve

Adjuster Claim Support in Anna TX
Adjuster Claim Support in Angleton TX

Insurance Claim Recovery Support

Get the Maximum Insurance Claim Settlement You Deserve in Minimum Time™

No Recovery, No Fee

ICRS Public Adjusters are the best in business for settling large loss property damage insurance claims in Texas and many other states. We exclusively represent policyholders help recover from fire insurance claims, storm damage, and other disasters covered under property insurance policies. Business and property owners, insurance brokers, contractors, real estate syndicators, and property management companies trust ICRS public insurance adjusters to settle new, underpaid, delayed, or wrongfully denied hail, wind, fire, water, or other storm damage insurance claims fairly and promptly.
Our unique Pro-Policyholder approach to settling property damage claims representing the interests of insured policyholders to reach a fair and reasonable settlement insurance claim has successfully helped home and business owners avoid unnecessary litigation or appraisal.

ICRS is on YOUR side

With ICRS on your side, we represent you, not the insurance company.  When you hire a public adjuster from ICRS, we present your insurance claim submissions Pro-Policyholder filled with facts and valuable documentation to support your claim for coverage under your policy submitted to your insurer on your behalf, representing your interests, not your insurance company.   

Our policyholder claims are placed on equal footing with your insurance company’s adjuster, engineer, and building consultants, who represent their interests, not yours.  Our track record for successfully negotiating a fair and prompt settlement for insured policyholders is unmatched. 

If your insurer chooses to ignore evidence that supports your Pro-Policyholder claim and force you to sue, we have a network of insurance attorneys to whom we refer victims of bad faith insurance claim handling practices that typically work on contingency basis.  We prefer to reasonably settle all our insurance claims without litigation but unfortunately, not all insurers are reasonable, some act in bad-faith.

Tools and Resources to Help You

Here at ICRS, we help policyholders understand their rights. Discover the different types of insurance, the insurance claim process, and settlement tips from the National Association of Insurance Commissioners.

 

LOSS TYPES

We represent policyholders in all kinds of loss and damage

Fire

Fire loss claims address damages stemming from fires, which often result in extensive property destruction and necessitate substantial restoration efforts.

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Hail

Hail claims focus on damages caused by hailstorms, typically affecting roofs, windows, and building exteriors.

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Hurricane

Hurricane claims involve the widespread devastation brought on by powerful storms, characterized by high winds, heavy rainfall, and storm surges.

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Tornado

Tornado claims pertain to the destruction from severe winds and flying debris associated with these violent weather events.

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Water

Water loss claims encompass damages caused by water intrusion, such as burst pipes or leaks, leading to mold growth and structural damage.

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Wind

Wind claims deal with damages resulting from strong gusts, which can topple trees, detach roofs, and cause other significant property damage.

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Business Interruption

Business interruption claims focus on the financial losses businesses experience when an unexpected event, like a natural disaster, disrupts their operations.

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Flood Damage

Flood claims cover losses due to water inundation, primarily impacting homes and businesses situated in flood-prone areas.

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Appraisal Dispute

Appraisal claims arise when disagreements occur between policyholders and insurers regarding the value of damages, necessitating impartial appraisers to determine a fair settlement.

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Risk-Free Loss Recovery Offer

Get a complimentary consultation on your damage insurance claim.  We are public claim adjusters who work for policyholders, not the insurance company.   If you choose to hire us, we work on contingency. No recovery, no fee.  Our insurance claim process is proven and streamlined.  We also value your privacy. We do not sell, trade, or rent your personal information to others.

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TESTIMONIALS

What Client Says About ICRS

It pays to know ICRS – “747% Higher Payments with a Public Adjuster for Claims related to a 2005 Hurricane”

Vivian Williams profile pictureVivian Williams
01:02 15 Oct 25
Our experience with ICRS was a five star experience ; we received more money than what the insurance company had offered for an apartment fire, plus we recieved money that we thought we would not get. GREAT JOB.
Sign : Cornell Williams
Dallas Rice profile pictureDallas Rice
02:11 22 May 25
Scott and his entire team so incredibly knowledgeable, their is no way we could have accomplish what we did without their guidance. Keep us the great work!!!!!
Ashley Szulim-Sabean profile pictureAshley Szulim-Sabean
18:50 05 May 25
They are truly a Lifesaver!
I cannot say enough good things about Insurance Claim Recovery Support — they truly feel like earth angels. Misty and Scott helped me through one of the most overwhelming and helpless times of my life. As a single woman dealing with major home renovations after a severe water leak, I was unfortunately taken advantage of by a dishonest contractor. From breaking my TV and not saying a word, to lying about repairs, damaging my sprinkler, inflating estimates with bogus charges, and even threatening legal action — I was completely overwhelmed.

That’s when Misty and Scott stepped in. Their knowledge of the laws and the insurance claims process is unmatched, and their compassion and support were exactly what I needed. They knew exactly how to handle the situation, empowered me with the facts, and guided me every step of the way. They genuinely listened, made me feel heard and understood, and stood by my side when I needed it most. I am beyond grateful for their integrity, expertise, and kindness. If you’re facing a tough insurance claim situation, do not hesitate to reach out to them — they are absolute professionals and true advocates and helped me feel safe in my own home again.
AdiMak2004 profile pictureAdiMak2004
14:54 10 Apr 25
I spoke with Scott about a commercial claim, and he was incredibly helpful. He provided detailed explanations about how policies and adjustments work, making everything much clearer. I really appreciated his thoroughness and knowledge!
Case Wegner profile pictureCase Wegner
15:23 09 Apr 25
After a nightmare experience dealing with an underpaid commercial property insurance claim from a hailstorm in Dallas, we were fortunate enough to find Scott and Misty Friedson at Insurance Claim Recovery Support (ICRS). Had we not hired them, we would’ve left $127,000 on the table - money we didn’t even know we were owed.

Scott and Misty are absolute professionals. Their knowledge of the insurance claim process is unmatched, and they navigated our case with skill, integrity, and relentless attention to detail. On top of that, they’re HAAG certified roof inspectors, which made all the difference in proving the true extent of our damages.

Looking back, we wish we had hired ICRS from the very beginning. It would have saved us so much stress, time, and lost money. If you’re dealing with an insurance claim - especially a commercial one - don’t wait. Call ICRS.

We’re beyond grateful for everything they did for us.
Jason Cheshire profile pictureJason Cheshire
21:41 21 Nov 24
ICRS has been a beacon of hope during one of the most challenging times in my life. After my home was struck by lightning nearly nine months ago, dealing with USAA has been nothing short of a nightmare. They have grossly underpaid my claim, and I was at my wit’s end after countless hours of research, discussions with attorneys, and trying to figure out how to rebuild my home without compromising my financial future.

Scott and Misty from ICRS have been the most honest, supportive, and knowledgeable people I’ve encountered throughout this ordeal. They made me feel heard and understood, which was a welcome relief after so many interactions with professionals who seemed more interested in their bottom line than in helping me.

Scott guided me through this incredibly complex and stressful process with expert advice, giving me the clarity and confidence I desperately needed. His and Misty’s commitment to doing what’s right for their clients is unmatched. They genuinely care and provide guidance and support that feels personalized and sincere.

Thanks to Scott and Misty, I’m back on track and no longer feel overwhelmed. ICRS has saved me countless hours of stress and struggle, and I wholeheartedly recommend them to anyone dealing with a large-loss claim after a storm. Trust me—making them your first call can save you immeasurable frustration and help you navigate this difficult path with sound advice and unwavering support.

Thank you, Scott and Misty, for everything you’ve done!

-Jason Cheshire
Tom Chisano profile pictureTom Chisano
15:06 02 Oct 24
Found this firm very responsive with honest advice. Based on our discussion, I actually did not hire them, at least yet, because my claim doesn't require the service. They easily could have pushed to sign me up, but did not. We have just gone thru flooding of our home and it is appreciated not being taken advantage of now.
Albert Prien profile pictureAlbert Prien
09:15 02 May 24
In 2023, our family woke up to a nightmare. Our house was filled with smoke and on fire. We able to get our son and pets out of the burning house without injury, and our local fire department arrived quickly and put out the fire. By the time that the fire was out, most of our home was destroyed. We contacted our insurer to start a claim and were immediately met with opposition and confusion on their part. It took several weeks for them to assign an adjuster to our claim. This initial experience led our decision to hire a Public Adjuster to navigate the process and advocate on our behalf. We couldn’t trust that our insurer would handle the claim responsibly, and we quickly realized that we needed someone to fight for us to hold them accountable to our policy. We were extremely fortunate to find ICRS and secure Scott as our Public Adjuster.

Our Insurer mislead us and withheld information. It took weeks for them to provide a copy of our policy, and when they did, they excluded information that benefited us. ICRS pressured them to provide a full copy of our policy which included the benefits they had initially excluded.

Our Insurer provided a scope that was not aligned with the actual cost of rebuilding our home. ICRS countered with a realistic scope and advised us to secure independent quotes on our own. ICRS then leveraged its scope and the independent quotes to force our insurer to provide more realistic amount for the rebuild. The scoping process took months, and ICRS drove the communications the entire time.

The first adjuster that our insurer assigned to our claim arrived at the site visit and interview with a combative attitude, where he used inappropriate language, and attempted to force the negotiations their favor by manipulating the facts. ICRS swiftly called out the adjuster and guided the negations back on track.

Our Insurer cycled through four adjusters during our claim. The pass-down of information between these adjusters was insufficient, with each new adjuster attempting to avoid payout using the same methods that failed with the last. We were astonished that a company could act in this manner without serious recourse. ICRS was able to leverage emails, photos, inspection reports, and additional documentation to bring the adjusters up to speed after each transition. ICRS’ efforts kept the claim moving every time our insurer attempted to stall.

When our Insurer misrepresented the policy and refused to pay out for damages that were covered, ICRS drove the communications process and provided documentation, which included case-law excerpts from similar claims that had gone to trial. This approach provided breakthroughs on vital areas of the negotiations. ICRS provided a paper trail and documentation that our Insurer couldn’t ignore, and ultimately they were forced to pay out due to the exposure that ICRS had made apparent.

ICRS increased the overall claim by more than 20% during the planning and rebuild process through supplements. Through negotiations with our Insurance company, ICRS increased the claim by 104% over what was released up-front in our initial settlement. Additionally, the payout ICRS secured for us was 31% higher than our policy limit.

Before that fire, we had heard insurance companies pull out every trick in the book to avoid paying out on a policy. Having gone through this experience, we can say that the behavior on our insurers part was far worse than we had ever imagined possible. We advise with 100% conviction that anyone dealing with a large loss such as ours, hire a public adjuster to navigate and advocate on their behalf in order to get the needed results. Our family could not have rebuilt our home with the funds our insurance company provided, and we only have a home to return to because of ICRS’ efforts to hold our insurer accountable for the policy we had paid for. Throughout the claim, which lasted over a year, ICRS navigated the entire claim process with professionalism and care. Our family offers a sincere thank you to Scott, Misty, and the entire ICRS team.
Sue Edwards profile pictureSue Edwards
20:10 24 Apr 24
ICRS is phenomenal! They walked us through all the loops we needed to jump through. They went to bat for us when we weren't even sure we were in the game! Thank you Misty and Scott! We are more appreciative than we can put into words!
Julie Bug profile pictureJulie Bug
03:02 17 Apr 24
I definitely recommend ICRS! Scott and Misty went above and beyond to advocate on our behalf and help us navigate the nightmare of a large loss insurance claim. Scott has worked as a public adjuster for more than 15 years. He was extremely knowledgeable about the process, laws, and holding the insurance company accountable. The initial amount the insurance company agreed to would not have been enough to restore our property, and Scott negotiated to maximize our claim.
April Parker profile pictureApril Parker
17:10 19 Feb 24
Hands down the absolute best customer service, always responsive, knowledgeable and always eager to help!
Bobby Davis profile pictureBobby Davis
15:38 02 Feb 24
Very knowledgeable and helped me through an insurance nightmare. Look no further.
DeeDee Ritzinger profile pictureDeeDee Ritzinger
18:17 23 Sep 23
Scott is extremely knowledgeable and competent. He assisted and provided direction enabling me to improve my claim. I highly recommend Scott and his company, ICRS.
Ericka Wood profile pictureEricka Wood
20:12 09 Jun 23
Extremely helpful and friendly.
Very knowledgeable. Thank you for helping!!
Ken Culotta profile pictureKen Culotta
01:48 24 Feb 23
ICRS was very helpful to our condo association in connection with our recent property damage claim settlement. We are not insurance pros, but when some aspects of the insurer’s settlement offer did not appear to match up with our asessment of damage, ICRS helped us understand what further claims of damage were realistic and helped us achieve success on those claims.
James Matthew profile pictureJames Matthew
16:02 09 Jan 22
Words can’t describe how grateful we are for the consultation and claim evaluation we had with Scott. Full disclosure we were unable to work with him due to limitations of our scope. We wanted to properly recognize Scott for the honest and genuine passion he put in to not only our claim, but the way he runs his business in general. We hadn’t had such clarity of next steps since this began in 2020. I would highly recommend this business to everyone spinning their wheels in this process!
Haidee Jugmans profile pictureHaidee Jugmans
21:38 29 Jul 21
Scott responded to my inquiry and took the time to listen and understand our unpleasant experience dealing with our insurance claim. Although I did not utilized his service, he gave me a sound, professional advice and offered to help when he referred me to his engineer. They replied promptly and I was able to have better understanding of the situation. Thank you Scott!
Katie Hollis profile pictureKatie Hollis
15:50 23 Feb 21
This was not the first public adjuster I called. I called a different company first but they gave me a bad feeling on the phone. Too aggressive. Didn't feel trustworthy to me. So, I kept looking. I came across this company and I had none of those bad feelings. Scott, the guy who took my call, seemed very knowledgeable and I felt I could fully trust him. As it turned out, he told me that my claim was fairly simple and I didn't need the full scope of his service and fees. But, without charging me a fee, he gave me some needed advice on this whole matter of insurance claims which I needed. And told me I could call him back to ask another question or two if necessary. I would recommend this company for these services.
FAQs

Frequently Asked Questions

A public adjuster is a licensed insurance professional who specializes in helping policyholders navigate the complex process of filing and negotiating property damage insurance claims. Public adjusters represent the policyholder’s interests, not the insurance company’s, and work to ensure that the policyholder receives a fair and prompt settlement for their claim. Their duties include evaluating the damage, reviewing the insurance policy, preparing a detailed claim, and negotiating with the insurance company on behalf of the policyholder.
You should consider hiring a public adjuster if you are facing a large or complex property damage insurance claim, such as those resulting from fire, water, or storm damage. Public adjusters are particularly helpful when the scope of the damages is unclear, the insurance company’s offer seems insufficient, or there are disputes about the cause or extent of the damage. Hiring a public adjuster early in the claims process can help ensure that your claim is properly documented, and your interests are well-represented throughout the process.
Public adjusters typically work on a contingency fee basis, meaning they only get paid if they successfully recover a settlement for you. Their fee is usually a percentage of the total settlement amount, which is agreed upon in advance. This percentage can vary depending on the complexity of the claim and the location, but it usually ranges from 5% to 15% of the total settlement.
Insurance company adjusters are employed by the insurance company and work to protect the company’s interests. Their primary goal is to evaluate the claim and determine the amount the insurance company is liable to pay, which may not always align with the policyholder’s best interests. On the other hand, public adjusters are independent professionals who work exclusively on behalf of the policyholder. Their primary goal is to ensure that the policyholder receives a fair and prompt settlement for their claim.
While insurance agents and brokers can provide valuable guidance and assistance in filing an insurance claim, they may not have the specialized expertise required to manage complex property damage claims. Public adjusters have extensive experience in assessing damages, interpreting insurance policies, and negotiating with insurance companies, which makes them better equipped to handle large or complicated claims. Hiring a public adjuster can be especially beneficial if you are not satisfied with the settlement offer from your insurance company or if you are facing disputes regarding the cause or extent of the damage.
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