JD Power Survey Reveals Why Insurance Claim Recovery Support Is More Valuable Than Ever
A recent JD Power survey uncovered what many property owners already feel firsthand—home insurance claims are becoming a major pain point. With catastrophic weather events on the rise, premiums increasing, and delays in the claims process, homeowners are experiencing more frustration and less satisfaction with their insurance providers.
So, what’s going wrong—and how can you make sure your claim doesn’t fall victim to the system? That’s where working with a trusted and experienced public adjuster like Insurance Claim Recovery Support (ICRS) can make all the difference.
Catastrophes Are Up, Satisfaction Is Down
In the JD Power report, Mark Garrett, Director of Insurance Intelligence, shared sobering statistics:
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In 2023, the U.S. experienced 27 billion-dollar weather events, following a record-breaking 28 events in 2022.
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The average claim cycle time has ballooned to 45 days—the longest JD Power has ever recorded.
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Homeowners are entering the claims process with 20–30% premium hikes, already skeptical about getting fair value from their policy.
Worse still, many homeowners don’t fully understand their coverage until it’s too late.
The Problem: A Broken Claims Process
The rising number of catastrophic events has overwhelmed insurers. Materials, labor, and adjuster availability are all in short supply. According to Garrett, carriers in the central U.S.—where weather volatility is especially high—have seen sharp drops in customer satisfaction. In fact, insurers are now losing money year after year on home policies due to high claim payouts and operational costs.
And guess what happens when insurers are in the red? They look for ways to pay less and delay more.
The Solution: Work with a Public Adjuster Who Works for You
Most homeowners don’t realize this, but insurance company adjusters work for the insurance company—not for you. Their goal is to minimize payouts and close claims quickly, not necessarily fairly.
That’s where Insurance Claim Recovery Support comes in.
With over 15 years of experience and a track record of resolving 90% of large-loss claims without litigation or appraisal, ICRS levels the playing field. Here’s how:
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Detailed Policy Review: ICRS helps you understand what’s covered, what’s excluded, and how to avoid costly surprises.
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Accurate Damage Assessment: They document all damages—not just what’s obvious—to make sure nothing is missed.
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Faster, Fairer Settlements: Their team negotiates on your behalf to speed up the process and secure the settlement you deserve.
Tips from the JD Power Interview: How to Be Ready
Garrett shared some helpful advice for navigating the insurance landscape:
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Know your policy inside and out
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Document everything (receipts, photos, videos)
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Get multiple repair estimates
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Leverage digital tools for submitting and tracking claims
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Understand alternative resolution options, like appraisal clauses
These are smart strategies—but without the right representation, even a well-prepared claim can get bogged down. That’s why having a seasoned expert like ICRS in your corner is essential, especially in today’s challenging environment.
Final Thoughts
The insurance industry is facing unprecedented challenges—but that doesn’t mean you have to suffer through the claims process alone. If you’re dealing with a property damage claim from fire, hail, hurricane, or other disasters, now is the time to get professional help.
Insurance Claim Recovery Support is your advocate, your expert, and your best shot at getting the full recovery you’re entitled to.
👉 Start with a claim consultation at insuranceclaimrecoverysupport.com
